Computek (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (https://computek.net.in/), request a quote, or use our services.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Contact Details: Name, company name, email address, phone number.

• Business Information: Billing address, shipping address, GST details.

• Enquiry Details: Product preferences, project requirements, messages submitted through our forms.

B. Information Collected Automatically

• IP address, browser type, device information, operating system.

• Pages visited, time spent, and navigation patterns (via cookies & analytics tools).

2. How We Use Your Information

We use your personal data to:

• Process and respond to your quote requests and inquiries.

• Deliver products and services you have requested.

• Provide customer support and after-sales assistance.

• Improve our website’s performance and user experience.

• Send important updates, technical notices, or promotional offers (only with your consent).

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted Service Providers: Payment processors, delivery partners, IT support vendors.

• Legal Authorities: If required by law or to protect our legal rights.

• Business Partners: When collaborating on projects, with your consent.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track visitor behaviour, and analyse website performance. You can disable cookies in your browser settings, but this may limit certain functionalities.

5. Data Security

We implement strict security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

• Secure server hosting.

• SSL encryption for data transmission.

• Restricted internal access to personal data.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Withdraw consent for marketing communications.

• Request deletion of your personal data, subject to legal requirements.

To exercise these rights, contact us at sales@computek.net.in.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 Email: sales@computek.net.in
📞 Phone: +91-9290660053