Grandstream Cloud UCM
Grandstream Cloud UCM is a secure, cloud-hosted PBX platform with voice, video, messaging, and CRM integration support—ideal for businesses seeking scalable, anywhere-accessible unified communications.
Key Features:
Cloud PBX with up to 200 users & 64 concurrent calls
Wave App (web, mobile, desktop) for UC access
Built-in audio, video & web meeting features
Free integrated SBC for network security
Supports WhatsApp, Telegram, live chat & more
Screen sharing, whiteboard, chat, file sharing
AWS-hosted with 99.99% uptime SLA
CRM, PMS, ERP, Office 365, MS Teams, Google Drive integration
Opus, VP8, H.264 codec support
Jitter resilience up to 50% packet loss
Compatible with GDMS for cloud management
Description
Market-Leading Features :
Comprehensive U CaaS Solution
Offers a full suite of voice, video, web conferencing, messaging, and collaboration tools in one cloud-based platform.Supports 200 Users & 64 Concurrent Calls
Perfect for growing businesses with scalable architecture that supports multi-user, high-volume operations.Built-in Meeting & Collaboration Tools
Integrated platform for audio/video/web meetings with whiteboarding, file sharing, chat, recording, and screen sharing.Wave App for All Devices
Communicate from anywhere via the Wave mobile, desktop, and web apps for a consistent cross-device experience.Free SBC Services Included
Protects against external threats with built-in Session Border Controller (SBC) functionality—no additional cost.Multichannel Customer Communication
Built-in support for WhatsApp, Telegram, live chat, and more for real-time customer interaction across platforms.Advanced Security via AWS Infrastructure
Leverages AWS cloud with 99.99% uptime SLA, offering encrypted, highly reliable service availability.Rich Integration Ecosystem
Integrates with Microsoft Teams, Office 365, Google Drive, CRM, PMS, ERP, and more for seamless workflows.Full HD Audio/Video Codec Support
Includes Opus, H.264, H.263+, VP8 codecs and resilience to 50% packet loss for consistent quality.GDMS Compatible
Easily manage CloudUCM systems via Grandstream Device Management System for cloud-based provisioning and monitoring.