When you set up a distributed call centre with HIVR, your agents can receive and also make outgoing calls.
Why Tata Tele Business Services
- Our solution architects design solutions that are best suited for you
- We are a dedicated team of over 1200+ professionals
- Our reach is unparalleled with 125,000 km of network, 1200+ partners, 1600+ channel teams
- We have been successfully meeting customer’s business needs for over 20 years
End-to-End Solutions for all your Business Needs
Tata Tele Business Services – Widest range of enterprise solutions for every business requirement.
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Cloud and SaaS Managed, scalable IT solutions to accelerate your business growth to the next level |
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Collaboration Comprehensive collaboration solutions to expand your business reach |
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Connectivity Reliable, carrier-grade connectivity with state-of-the-art technology |
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Security Solutions Sophisticated digital security solutions against multiple security threats |
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IoT Solutions Agile real-time solutions to facilitate informed decision making |
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Marketing Solutions Readily available infrastructure to maximize customer reach and enhance customer satisfaction |
Smart VPN: For Robust and Secure Connectivity, Between Multiple Offices
MPLS Connectivity: Anywhere and Everywhere
Business Advantages
- No connectivity concerns for you locations/ sites
- Telco agnostic last mile on wireline and wireless
- Easy to scale connectivity solutions
- Low cost to connect
- Secured access to cloud infra connectivity
- Enterprise-grade solution, reporting, and service support
Toll-Free Number
A single number, as unique as your business identity. A special Toll-Free Number that ensures your business is always reachable, round the clock – 24×7.
Features
- Call hunting on termination numbers
- Time, geography and load-based call routing
- Analytical reports
- Integrated IVR & Welcome Message
- Online access to Blacklist/Whitelist numbers
- Self-care portal to manage routing
Industry-first attributes
- 99.5% Guaranteed SLA
- Automatic call-rerouting via backup network
- Operator agnostic termination